Now Hiring - BDC Sales Representative Needed! Apply Today! in Alcoa, TN

Rick McGill Toyota has an immediate opening for a motivated team member in our fast growing, established Business Development Center. This is an entry level position. Previous success in a BDC Center or Call Center is preferred. Base pay plus commission structure gives plenty of stability with great earning potential.

Successful candidates will have ability to multi-task, work Saturdays, be available 8A until 7P, be a team player, have a pleasant personality, and experience working with customers over the phone and internet. If you are a Customer Service Specialist looking to further your career with an established and respected automotive dealership organization, join our team at Rick McGill Toyota.

DUTIES
As a Business Development Center Representative/Customer Service Rep, you will be directly responsible for monitoring and following up with potential customer leads received via internet, phone, and visits to the dealership. Outstanding customer service skills are required.

• Following and maintaining relationships with former customers
• Monitoring and contacting internet sales leads
• Determining each customer's vehicle needs by active listening
• Learning, understanding, and following call and email scripts
• Setting, confirming, and following up on appointments
• Performing surveys with customers
• Other duties as required

BILINGUAL CANDIDATES ALSO NEEDED

REQUIREMENTS

You must embody Rick McGill Toyota's stellar reputation of honesty, integrity, and superior customer service. We are looking for enthusiastic individuals who enjoy working in a fast paced environment where every day brings new challenges. It is also important that you display excellent verbal and written communication and interpersonal skills.

The ideal candidate will also have:

• High school diploma or GED
• Excellent customer service and communication skills
• Ability to establish rapport and build relationships to ensure repeat customers
• Strong multi-tasking and organization skills
• Basic computer proficiency
• Verifiable work history
• Professional appearance and demeanor
• Strong English skills

BENEFITS

• Medical insurance
• Dental insurance
• Vision insurance
• 401K retirement plan
• Short and long-term disability coverage
• Life insurance
• Paid time-off
• Company-paid training
• Employee discounts

If you are looking for a company where you will be appreciated and have opportunities to learn and advance, Rick McGill Toyota is the place for you!

Work Remotely

• No

Job Type: Full-time

Pay: $35,000.00 - $55,000.00 per year

Schedule:

• 8 hour shift

Work Location: In person